Privacy Policy

Privacy Policy

Last Updated: 06-20-26

Chillin Stays is operated by Salty Dog LLC d/b/a Chillin Stays (“Chillin Stays,” “we,” “us,” or “our”).

This Privacy Policy explains how we collect, use, share, and protect information when you visit ChillinStays.com, submit a form, inquire about a vacation rental property, list a property, communicate with us, or otherwise use our website and related services.

By using ChillinStays.com, you agree to the collection and use of information described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically through the website, and information we receive from service providers or other sources.

Information You Provide

We may collect information you submit through website forms, email, phone, owner onboarding materials, listing submissions, account access, payment-related communications, or other interactions with Chillin Stays.

This may include:

  1. Name.
  2. Email address.
  3. Phone number.
  4. Mailing address.
  5. Property address.
  6. Property descriptions.
  7. Property photographs, videos, and listing materials.
  8. Rental policies, rules, rates, availability details, and amenities.
  9. Guest inquiry information.
  10. Messages or questions submitted through the website.
  11. Owner account information.
  12. Billing or payment-related information.
  13. Any other information you choose to provide.

Information Collected Automatically

When you visit ChillinStays.com, we may automatically collect certain information about your device, browser, and website activity.

This may include:

  1. IP address.
  2. Browser type.
  3. Device type.
  4. Operating system.
  5. Pages visited.
  6. Date and time of visit.
  7. Referring website or search engine.
  8. General location information based on IP address.
  9. Clicks, form activity, and website interactions.
  10. Other analytics and performance information.

We may collect this information through cookies, analytics tools, server logs, website hosting tools, security tools, and similar technologies.

2. How We Use Information

We may use information we collect to:

  1. Operate, maintain, and improve ChillinStays.com.
  2. Display and manage vacation rental property listings.
  3. Respond to inquiries and messages.
  4. Connect interested guests with property owners, hosts, or property managers.
  5. Communicate with property owners about listings, billing, renewals, edits, and account activity.
  6. Process owner onboarding and listing requests.
  7. Send service-related notices.
  8. Send marketing emails or updates, where permitted.
  9. Analyze website traffic and user behavior.
  10. Improve search visibility, website performance, and user experience.
  11. Detect, prevent, or respond to technical issues, fraud, abuse, or security problems.
  12. Enforce our Terms of Use, Owner Listing Agreement, and other policies.
  13. Comply with legal obligations.
  14. Protect the rights, property, safety, and business interests of Chillin Stays, users, owners, guests, and others.

3. Guest Inquiry Information

If you submit an inquiry about a listed vacation rental property, the information you provide may be shared with the property owner, host, property manager, or authorized representative connected to that listing.

This may include your name, email address, phone number, message, requested dates, group details, or other information you include in the inquiry.

Chillin Stays provides listing pages and related website services. Chillin Stays is not responsible for how a property owner, host, or property manager uses, stores, responds to, or manages information after it is shared with them.

Guests should use care when submitting personal information and should communicate directly with the property owner, host, or property manager regarding rental terms, payments, deposits, cancellations, refunds, and guest information handling.

4. Owner Listing Information

If you submit a property for listing, certain information may be published on ChillinStays.com.

This may include:

  1. Property name.
  2. Property address or general location.
  3. Property photographs and videos.
  4. Property descriptions.
  5. Amenities.
  6. Rental rules and policies.
  7. Rates or pricing information, if provided.
  8. Availability information, if provided.
  9. Owner, host, or property manager contact information, if approved for publication.
  10. Links to outside websites, calendars, booking pages, or contact methods.

Do not submit information for publication unless you are comfortable with it appearing publicly on the website.

5. Cookies and Analytics

Chillin Stays may use cookies, tracking technologies, analytics tools, and similar technologies to understand how visitors use the website and to improve website performance.

We may use tools such as Google Analytics and Google Search Console to collect information about website traffic, search visibility, page performance, visitor behavior, device types, referral sources, and related analytics.

Google Analytics may collect information using cookies or similar technologies. You can learn more about how Google uses information from sites or apps that use its services by visiting Google’s privacy resources.

You can usually control or disable cookies through your browser settings. If you disable cookies, some website features may not function properly.

6. Email Communications

If you provide your email address, we may use it to respond to your inquiry, provide service-related notices, communicate about listings, send owner updates, or send marketing communications.

You may unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us at info@chillinstays.com.

Even if you unsubscribe from marketing emails, we may still send non-marketing communications related to listings, accounts, payments, renewals, legal notices, or other service-related matters.

7. Payment Information

Chillin Stays may collect annual listing fees from property owners.

If payments are processed through a third-party payment processor, that processor may collect and process payment information according to its own terms and privacy policy.

Chillin Stays does not intentionally store full credit card numbers on its website unless specifically disclosed. We may receive limited payment-related information, such as payment status, transaction date, billing contact information, invoice details, and the last four digits of a payment card.

If Chillin Stays later offers rental payment collection, booking deposits, tax collection, or payment processing on behalf of owners, those services will be governed by additional terms and privacy disclosures.

8. How We Share Information

We may share information in the following circumstances:

With Property Owners, Hosts, or Property Managers

We may share guest inquiry information with the property owner, host, property manager, or authorized representative connected to a listed property.

With Service Providers

We may share information with companies and contractors that help us operate the website and business, including hosting providers, form tools, email services, analytics providers, security tools, customer relationship management tools, payment processors, website developers, legal advisors, accounting providers, and other business service providers.

With Legal or Safety Authorities

We may disclose information if we believe it is necessary to comply with law, respond to legal process, protect rights or property, investigate fraud or abuse, protect users or the public, or enforce our agreements and policies.

In a Business Transfer

If Chillin Stays is involved in a merger, acquisition, sale of assets, restructuring, financing, or business transfer, information may be transferred as part of that transaction.

With Your Consent

We may share information when you give us permission or direct us to do so.

9. We Do Not Sell Personal Information for Money

Chillin Stays does not sell personal information for money.

If we later use advertising tools, remarketing tools, or third-party tracking technologies that may be considered a “sale,” “sharing,” or targeted advertising under certain privacy laws, we will update this Privacy Policy and provide any required choices.

10. Data Retention

We keep information for as long as reasonably necessary to operate the website, manage listings, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud or abuse, and support legitimate business purposes.

The amount of time we keep information may vary depending on the type of information and the reason it was collected.

11. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, form, hosting platform, or electronic storage method is completely secure. We cannot guarantee absolute security.

Users should avoid submitting highly sensitive information through the website unless specifically requested and appropriate for the purpose of the communication.

12. Your Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  1. Request access to certain personal information.
  2. Request correction of inaccurate personal information.
  3. Request deletion of certain personal information.
  4. Opt out of marketing emails.
  5. Request information about how your personal information is used or shared.
  6. Object to or limit certain uses of personal information, where applicable.

To make a privacy request, contact us at info@chillinstays.com.

We may need to verify your identity before responding to certain requests.

13. State Privacy Rights

Chillin Stays may receive visitors, guests, and property owners from multiple states. Certain states provide residents with additional privacy rights.

If a state privacy law applies to your information and to Chillin Stays, we will respond to applicable privacy requests as required by law.

Because privacy laws vary by state and may include exemptions or business-size thresholds, not every privacy law will apply to every user or every interaction with Chillin Stays.

14. Children’s Privacy

Chillin Stays is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.

15. Third-Party Websites

ChillinStays.com may link to third-party websites, including owner websites, property manager websites, payment tools, booking pages, calendars, maps, social media pages, or other services.

Chillin Stays is not responsible for the privacy practices, terms, security, content, or actions of third-party websites or services.

Users should review the privacy policies and terms of any third-party website or service they use.

16. Public Information

Information published on property listing pages may be publicly visible and may be indexed by search engines.

This may include property photographs, descriptions, location information, amenities, policies, rates, links, and contact information approved for publication.

Do not submit content for publication unless you have the right to use it and are comfortable with it being publicly displayed.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of ChillinStays.com after changes are posted means you accept the updated Privacy Policy.

18. Contact

Questions about this Privacy Policy or privacy-related requests may be sent to:

Salty Dog LLC d/b/a Chillin Stays
PO Box 5609
High Point, NC 27262
Email: info@chillinstays.com